There are two vital components of healthcare: exemplary patient care and efficient, effective workflow systems that ensure this care. When non-native speaking patients come to you for medical assistance, making sure they feel comfortable and confident in your staff and processes is of the utmost importance. And, according to the Dept. of Health and Human Services, “All inpatient and outpatient medical records must contain a properly executed informed consent form prior to conducting any procedure or other type of treatment,” so non-native speaking patients must—by law—give signed consent for you to do your job right.
Hygrade Business Group has developed proprietary software, Vital Docs, to address these concerns. Vital Docs is a translation software that quickly and accurately translates consent forms into 22 different languages. This intelligent software program breaks down language barriers to help your patients better understand your procedures and the care that they are being provided. Vital Docs simplifies workflow and while maintaining consistency, professionalism, and quality care no matter the situation.