Archive for May 2020

  • Typically, printing and mailing customer invoices, statements, and notices is a process that is done in-house or outsourced. Outsourcing your customer invoices, statements, and notices will offer your business more flexibility in the design and look of your documents. Plus, the design work of your documents will have an impact on your business (and your bottom line). Your documents might seem like a simple part of your business, but in simplicity lies opportunity, and it…

  • In the medical world, as we shift towards an outcomes/value-based environment, the HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is becoming more and more important. With this shift comes an increased focus on patient feedback. In very general terms, the HCAHPS survey is a way for hospital patients to communicate with their healthcare providers about their experience during their hospital stay. This survey, which is required by the CMS (the Centers for…